Returns & Refund Policy

RETURNS & REFUND POLICY

Returns

Here at Blazing Star Gallery our customers are important to us and we want you to be happy with your purchase. If the Art work that you receive does not meet your expectations and you are not happy with the art work, you must return it to us in its original conditions (undamaged) and original packaging no later than 4 days from the day the item was received by you.

Item must be shipped via FedEx within four days of receiving your order. Unfortunately, Artwork that is returned damaged will not be refunded.

In Blazing Star Gallery, each item is boxed very carefully and with great care, so receiving a damaged art work is a rare occasion. If the Art piece is damaged in transit, you must contact us at customerservice@blazingstargallery.com within 24 hours of receiving the damaged item. It is necessary that we have the Art piece and the original packaging in order to process the claim.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

Unfortunately, we cannot exchange or replace any Artwork.

Shipping

To return your purchased Artwork, you should mail it to:

Blazing Star Gallery LLC,

5590 Satin Leaf Way

San Ramon CA. 94582

U.S.A